Dear Providers,

We are deeply sorry for the impact the air quality issues in our operating rooms (ORs) continue to have on our patients and families. We are grateful for your partnership and support during this period. Seattle Children’s remains committed to doing what’s right to keep our patients safe.

Dr. Mark Del Beccaro, SVP and Chief Medical Officer

Mady Murrey, SVP and Chief Clinical Officer

Dr. Jeff Ojemann, SVP and Surgeon-in-Chief

 

Read Our Additional FAQs

Read our plan for installing HEPA and Re-Opening ORs. A statement from Susan Mask, Chair of the Seattle Children’s Hospital Board of Trustees, can be found here.

How should we refer patients with possible surgical needs?

Please continue to refer patients by calling our ED Communications Center at 206-987-8899. We will review potential surgical patients on a case-by-case basis with the appropriate surgical specialists and with our Surgeon-in-Chief. We still expect to have capacity for emergency cases. We will continue to divert some cases to other local hospitals and perform additional surgeries at our Bellevue Clinic and Surgery Center.

How does this affect patients currently scheduled for surgery at Seattle Children’s?

Over the coming days and weeks, our surgery coordinators will be contacting families to help them reschedule their procedures. We will review surgical patients on a case-by-case basis with the appropriate surgical specialists and with our Surgeon-in-Chief. If a family contacts you with a question about their child’s scheduled surgery, please ask them to call their surgery clinic at Seattle Children’s for assistance.

We are also telling families in clinics to anticipate longer than normal wait times when trying to schedule their surgeries, and that they are welcome to speak to their PCP if they would rather schedule somewhere else instead of waiting.  

We understand the impact that postponing surgeries has on our patients and families, and are deeply sorry for the inconvenience. We are grateful for our families’ understanding and your partnership and support during this period.

Will my patient’s surgery get cancelled?

This will depend on the type of surgery or procedure. Coordinators from the Surgery Center will call patients and families to give updates about rescheduled or postponed surgeries.

How many surgeries have been canceled or rescheduled due to the closure of the main campus operating rooms?

To date, we have postponed 255 surgeries, and our surgery coordinators are in close contact with patients and families whose scheduled surgeries are impacted. We are deeply sorry for the impact this closure will have on our patients and families.

During this temporary closure of most of our operating rooms, Seattle Children’s will perform surgeries at partner hospitals, including Harborview, Swedish, UW Medical Center and Mary Bridge Children’s Hospital.  We will continue to perform surgeries in our remaining operating rooms and at our Bellevue Clinic and Surgery Center.

What types of surgeries are being sent to other hospitals?

We will continue to conduct surgeries in three of our ORs that already have HEPA filtration, and prioritize those surgeries that are most emergent. Additionally, one non-HEPA filtered OR will remain open for procedures that carry very low or no risk of infection. We will cancel, postpone or divert some surgical cases to other area hospitals including Mary Bridge Children’s Hospital, UW Medical Center, Harborview and Swedish, and move others to our Bellevue campus.

In addition to installing HEPA filters what else is Children’s doing to make improvements?

In addition to addressing the air-quality issues in our operating rooms, we will conduct a rigorous, thorough review of the factors that led to this situation. Among other issues, we will examine our culture, our leadership, and how our teams communicate problems and escalate concerns.

Where should I direct families who have questions?

If your patient or family has a concern, please ask them to visit our website for the most up-to-date information or call 206-987-2550. If they need an interpreter, they may call 866-583-1527 and ask to be connected to this number: 7-2550.

What if I have more questions?

If you would like to speak with Seattle Children’s leadership team directly, please contact Dr. Jeff Ojemann, Seattle Children’s Surgeon-in-Chief (206-987-2544  or Jeffrey.Ojemann@seattlechildrens.org). You may also contact Seattle Children’s Chief Medical Officer, Dr. Mark Del Beccaro (206-987-2005 or mark.delbeccaro@seattlechildrens.org).

If you have an urgent clinical concern, please call the Provider-to-Provider Line at 206-987-7777 and ask to speak to the specific surgical service on call.