Providing safe, quality care is our most important responsibility at Seattle Children’s, and we are all committed to doing what is right to keep our patients safe. Thanks to community partners like you, we continue to uphold our commitment and deliver care to patients across our region. We are very sorry for the impact this has had on our patients, families and community partners.

Ongoing Improvements

In the coming months, we will make additional improvements to our air filtration system and install a new air handler. We have learned a great deal throughout this experience and will share our learnings with other hospitals and regulatory organizations. Learn more about the improvements we have implemented.

As we continue to implement additional, long-term and enhanced maintenance to our air handling and purification system, we expect intermittent, planned closures of our operating rooms. We will take great care to support patients and families during these maintenance activities.

What is the best way to refer a patient who may require a surgical procedure?

Our referral procedures are back to normal; please refer your patients through our standard channels. For emergency referrals, as always, please contact our Emergency Department Communications Center at 206-987-8899. For urgent referrals, call the clinical intake nurses at 206-987-2080 or, toll free, 877-985-4637.

Surgeries at Seattle Children’s are being performed at the hospital and at our Bellevue Surgery Center. In a very small percentage of cases, we are performing surgery at community-partner sites by Seattle Children’s surgeons who have privileges at that site.

We have rescheduled over 90% of patients whose surgeries were cancelled earlier this summer. We will continue to work through our backlog for elective cases and expect this will continue for the near future.

We are deeply sorry for the impact the closure of our operating rooms has had on our patients and families, and we are grateful for their understanding and your partnership and support as we resume operations.

What if I have an urgent concern?

If you have an urgent clinical concern, please call the Provider-to-Provider Consulting Line at 206-987-7777.

If you would like to speak with someone on the Seattle Children’s leadership team directly, please contact Dr. Jeff Ojemann, Seattle Children’s interim surgeon-in-chief (206-987-1462