From: Dr. Jay Santos, Urgent Care Medical Director and Dr. Tony Woodward, ED Medical Director

  • We continue to experience extreme high volumes in the ED and our urgent care clinics (UCs).
  • Please use the Emergency or Urgent Care Referral Guide when referring patients.
  • When referring a patient to the ED, please call the ED Communications Center at 206-987-8899 to alert us they are coming.

  • Patients referred to the ED should expect there will be a wait and will continue to be triaged according to severity (not first-come, first-serve); please let them know when you send them.
  • To assist in managing patients in primary care, our specialists have worked with primary care providers to create Algorithms and Other Clinical Care Resources for Referring Providers (
  • Thank you for continuing to manage patients in primary care whenever appropriate and possible.