As Seattle Children’s referral volumes continue to grow, we are hiring additional scheduling staff to keep pace with demand. But until we are fully staffed later this Spring, our pace of calling out to families to schedule their appointments will continue to be slower than we’d like.

In some cases, patients may get an appointment several weeks sooner if they proactively call to schedule instead of waiting for one of our schedulers to call them. 

When referring a patient to Seattle Children’s, please advise the family to call us to make their appointment (1-2 days after the referral is submitted).

We regret this inconvenience to families but believe this will help them receive better service in the short term.