1. New Visitor Policy: “One Patient — One Visitor”

To align with the practices of many of our partners in the Children’s Hospital Association, Seattle Children’s is now allowing only one visitor at a time per patient. This applies to both inpatients and clinic patients including those visiting the ED and urgent care. This step will be challenging for our patients and families, but it is essential to limiting potential exposure to the virus that causes COVID-19. For inpatients, up to four parents or caregivers can be designated, but only one can visit at a time.

2. All Pre-Operative Patients to Be Screened for COVID-19

In order to keep our workforce safe and to preserve personal protective equipment (PPE), this week we started screening all pre-operative patients for COVID-19. This includes patients who will have a procedure in an operating room and those who need anesthesia in Radiology. These tests need to be collected 48 to 72 hours prior to surgery.

Outpatients who are scheduled for a procedure will be tested at our Sand Point Learning Center drive-through testing site. All testing is ordered by Seattle Children’s providers and is not open to the general public. The testing site remains open for Seattle Children’s workforce members also; hours of operation are 8 a.m. to 5 p.m., seven days a week.

Providers at the Pre-Anesthesia Surgical Services (PASS) Clinic, in partnership with Perioperative Services, will be reviewing the operative schedule, informing families of the testing requirement, placing the screening order and communicating the test results.  For patients already in the hospital or the Emergency Department, the PASS Clinic will work directly with the care teams to coordinate timely testing.

3. Seattle Children’s Olympia Clinic Closed to In-Person Visits

As part of our response to COVID-19, we have closed our Olympia Clinic to in-person visits. We are contacting patients who have appointments to reschedule them or change to telephone visits. Seattle Children’s is assessing the operating hours of other clinics and may close or reduce hours in some locations. We will notify you if and when changes are made.

4. Contact Center Revised Hours

Seattle Children’s Contact Center is temporarily shortening its hours to close to inbound calls at 5 p.m. rather than 6 p.m.  New inbound calling hours will be 7 a.m. to 5 p.m. Outbound calls will still occur until 6 p.m.

5. New Resource: Looking for the Latest Data on Confirmed Cases?

Seattle Children’s Enterprise Analytics team has built a dashboard where you can see the current number of cases in Washington by county, as well as graphs showing the number of Washington cases compared to other locations. Visit schdatascience.org to see the latest data.

6. REMINDER: Clinical Pediatric Webinar on COVID-19 This Week

Join us Thursday, March 26 for “COVID-19: The Seattle Children’s Experience” via Webex at 8 a.m. PST. More information is available here.


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