In order to expand access to pediatric primary care in Washington state, Seattle Children’s will begin offering virtual visits with our urgent care providers beginning in mid-January. In addition, our Urgent Care (UC) clinic in Seattle at the hospital has moved to a larger space, added providers and expanded its weekday hours to open at 11 a.m. (versus 4 p.m.) effective Monday, January 9.

 

Virtual visits  

  • Will begin mid-January
  • Patients must be in Washington state at the time of their virtual visit.
  • Virtual UC hours: 1 p.m. to 9 p.m. Monday through Friday and 11 a.m. to 7 p.m. Saturday and Sunday.
  • To schedule, families should use the online Urgent Care scheduling portal and choose “video visit” as their preferred location.
  • Virtual visits will be for children with these symptoms:
    • Allergies
    • Bite (animal, human, insect)
    • Cold and flu symptoms
    • Constipation
    • Cough/congestion
    • Croup
    • Diarrhea
    • Eye infection
    • Fever age 2+ years
    • Head injury (no loss of consciousness)
    • Injury advice
    • Lice
    • Nausea/vomiting
    • Sinus infection
    • Skin rash
    • Sore throat
    • Urinary tract infection

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