Referrals

All Articles in the Category ‘Referrals’

Future Changes to our Provider-to-Provider Line (“Q7” Line)

To continue to improve access and patient care, we anticipate making some changes to the Provider-to-Provider Line (“Q7” line) in early 2023. Please be assured the line is not going away; we recognize its importance to our community. Our goal is to meet the needs of our referring provider community while alleviating the strain the Q7 line places on our specialties, which field high call volumes. Any changes we make will be based on input we gather from community providers and Seattle Children’s providers.

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Referral News: Changes for Ophthalmology and Obesity

Ophthalmology Opens Referrals to More Types of Patients

Due to capacity improvements, Ophthalmology has made recent changes to its referral guidelines to see more types of patients. As of August 2022:

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Washington’s Free Mental Health Referral Service for Children and Teens: Update on Wait Times for Families and BIPOC Provider Access

Washington’s free referral service connecting kids with mental health therapists has expanded this year to meet rising demand. With new state funding, Washington’s Mental Health Referral Service for Children and Teens this summer added two referral specialists and an intake coordinator.

Wait times: Currently, the service is able to schedule an intake call for families with Medicaid within a few days to a week of the initial request. Privately insured families typically will have an intake appointment within two weeks. Times are subject to change.

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Ten Reasons to Refer Young Adults With Cancer to Seattle Children’s

Did you know that most cancer patients in their 20s should be referred to a pediatric cancer center for treatment rather than an adult one? Yet the pediatric oncologists at Seattle Children’s routinely talk to new patients who initially were sent to an adult cancer program because they were over 18 years old.

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Referral Backlog Reduced to 24 to 36 Hours

Seattle Children’s has been able to significantly reduce the referral backlog that has slowed our intake process over the last two months. We are now taking 24 to 36 hours to process incoming referrals (which means to finalize them and put them in the queue) – down from 2 to 3 days earlier in January. They are triaged and scheduled after that.  The backlog in referrals originated with unanticipated staffing shortages in our clinical intake team in December. We are continuing to train and onboard new staff to ensure prompt attention to all provider referrals. Thank you for your patience.

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What to Expect When Referring Your Patient for Medication Management

As a reminder, patients referred to Psychiatry for medication management will receive consultation and short-term management. We do not provide ongoing medication management.

Short-term medication management can range from two visits — for intake and recommendation/prescription — to taking over care for a few months to oversee a trial of medication. We require patients to be in therapy before considering medications, but therapy does not have to be with us. If the patient is requesting a second opinion on medication, we will see them and then provide recommendations to the referring provider, who would continue to provide ongoing care and medication management.

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New Referral Guidelines: Dermatology, Rehab Medicine and Biochemical Genetics

Dermatology Now Requires a Referral for All New Patients

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An Improving Outlook for Babies With Congenital Diaphragmatic Hernia (CDH): A Q&A With Dr. Rebecca Stark

Rebecca Stark

Rebecca Stark, MD, FACS, is a board-certified pediatric surgeon in the Division of Pediatric General and Thoracic Surgery at Seattle Children’s and an Assistant Professor of Surgery at UW.  She is director of the Congenital Diaphragmatic Hernia Program and surgical co-director of the ECMO Program at Seattle Children’s.

What is CDH?

Dr. Stark: When a baby’s diaphragm doesn’t form completely before birth, it leaves a hole between their abdomen and chest. Organs that should grow in the belly go through the hole up into the chest. Babies with CDH have small lungs as a result, and the lung tissue itself is different. Babies with CDH may have serious breathing problems starting soon after birth, as well as a low blood pressure and elevated heart rate. Read full post »

Psychiatry: New Telephone Triage Line for Referring Providers

A new telephone line is now available for providers who have questions about referring to Seattle Children’s outpatient psychiatry and behavioral medicine (PBM). Providers are welcome to use it to find out what services we have available now or may have available soon and ask questions about the referral process or the status of a referral already submitted.

Outpatient psychiatry referral intake team: 206-987-2164, option 2.

The line is staffed Monday through Friday from 9 a.m. to 5 p.m.  Messages will be answered within 48 hours.

The phone line is also open to patients and families who have questions about our PBM services.  

Where to Refer Concussion Patients at Seattle Children’s

A new algorithm helps PCPs know where to refer patients for concussion at Seattle Children’s.

  • Neurology sees patients who have had ongoing headache for over two months, in the absence of a sports injury.
  • Sports Medicine sees patients who experienced a sports injury concussion, are at least 6 years old and have not experienced any of the following: hospitalization for more than 24 hours, skull fracture, intracranial hemorrhage, focal neurological deficit or neurosurgery/brain surgery of any kind in the past.
  • Rehabilitation Medicine sees all other concussion patients.

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