Referrals

All Articles in the Category ‘Referrals’

An Improving Outlook for Babies With Congenital Diaphragmatic Hernia (CDH): A Q&A With Dr. Rebecca Stark

Rebecca Stark

Rebecca Stark, MD, FACS, is a board-certified pediatric surgeon in the Division of Pediatric General and Thoracic Surgery at Seattle Children’s and an Assistant Professor of Surgery at UW.  She is director of the Congenital Diaphragmatic Hernia Program and surgical co-director of the ECMO Program at Seattle Children’s.

What is CDH?

Dr. Stark: When a baby’s diaphragm doesn’t form completely before birth, it leaves a hole between their abdomen and chest. Organs that should grow in the belly go through the hole up into the chest. Babies with CDH have small lungs as a result, and the lung tissue itself is different. Babies with CDH may have serious breathing problems starting soon after birth, as well as a low blood pressure and elevated heart rate. Read full post »

Psychiatry: New Telephone Triage Line for Referring Providers

A new telephone line is now available for providers who have questions about referring to Seattle Children’s outpatient psychiatry and behavioral medicine (PBM). Providers are welcome to use it to find out what services we have available now or may have available soon and ask questions about the referral process or the status of a referral already submitted.

Outpatient psychiatry referral intake team: 206-987-2164, option 2.

The line is staffed Monday through Friday from 9 a.m. to 5 p.m.  Messages will be answered within 48 hours.

The phone line is also open to patients and families who have questions about our PBM services.  

Where to Refer Concussion Patients at Seattle Children’s

A new algorithm helps PCPs know where to refer patients for concussion at Seattle Children’s.

  • Neurology sees patients who have had ongoing headache for over two months, in the absence of a sports injury.
  • Sports Medicine sees patients who experienced a sports injury concussion, are at least 6 years old and have not experienced any of the following: hospitalization for more than 24 hours, skull fracture, intracranial hemorrhage, focal neurological deficit or neurosurgery/brain surgery of any kind in the past.
  • Rehabilitation Medicine sees all other concussion patients.

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Seattle Children’s Tri-Cities Clinic Is Moving

To better serve the Tri-Cities and surrounding region, Seattle Children’s Tri-Cities Clinic is moving to a larger, more centrally located clinic location opening March 11, 2021, in Kennewick, WA. The clinic will continue to offer the same pediatric specialties, with more room to help meet the growing need for specialty pediatric care in the region.

The new clinic in Kennewick will open Thursday, March 11, 2021, and will replace the clinic in Richland, WA, which will close for good at the end of the day on Thursday, March 4, 2021.

New Clinic Address: 8232 W. Grandridge Blvd., Kennewick, WA 99336 (near Costco)

Clinic and Appointments: 509-582-1700

Provider to Provider Line: 206-987-7777

Online: seattlechildrens.org/tri-cities Read full post »

Updates to Referral Criteria for Eating Disorders

During the COVID-19 pandemic, there has been a significant rise in the number and severity of patients with eating disorders. Given the high demand, Seattle Children’s Eating Disorders program is currently focusing our limited resources on patients who are medically unstable. We are prioritizing new visits for patients under the age of 18 who meet one of the following criteria:

  • Heart rate < 60 bpm
  • Weight loss of >10% over the past 3 months
  • Abnormal laboratory work-up
  • Abnormal EKG

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New Rheumatology Algorithms and Referral Guidelines

Seattle Children’s Rheumatology has created new algorithms and other resources to support PCPs in managing some conditions that are commonly referred for specialty care.

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In Case You Missed It: October Special Updates from Seattle Children’s

Special Update: How to Access Patient Information For Visits to Seattle Children’s From August 17 to October 3

If your patient visited Seattle Children’s between August 17 and October 3, their patient information – including labs, notes and other results – will not be visible in Epic until December 18. This includes patients who visited Seattle Children’s prior to August 17 but whose lab or other test results were not resulted until the above timeframe.

Please use PHIN to view patient information for that period. Use your previous PHIN username/password, not your new EpicCare Link username/password. PHIN will be accessible for this purpose until December 31, 2020.

  • If you need help accessing patient information quickly, or if you don’t have a PHIN or EpicCare Link account to access patient information, please call our Health Information Management office at 206-987-2173 for assistance. The Health Information Management office is open Monday through Friday 8 a.m. – 4 p.m. Outside of business hours, if it is urgent, please call the Seattle Children’s operator at 206-987-2000 to be routed to the appropriate department.
  • If you need help accessing or using EpicCare Link, visit our Technical Support page or call our EpicCare Link Help Desk at 206-987-4444. The helpline is open 24/7.

 

Referral Backlog update: The backlog in referrals we experienced after our transition to Epic in October has been eliminated. We are no longer advising providers to directly call the Clinical Intake Nurse Line when sending in an urgent referral.

Thank you for your continued patience and partnership as we transition to Epic.

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Special Update: Problem with ED Faxes

A technical issue in our recent transition to Epic resulted in faxes not being sent from our Emergency Department to PCPs after their patients were seen in our ED, from Oct. 3 to Oct. 20. We have resolved the problem and apologize for any difficulties it caused for you, your patients or your practice.

If you would like to receive a list of your patients who were seen in our ED between Oct. 3 and Oct. 20, please email us at physician.relations@seattlechildrens.org. Although ED reports were not faxed out during this period, they were placed in patients’ charts and you can access them through EpicCare Link.

If you experience any problems with EpicCare Link or have questions about it, please call our EpicCare Link help desk at 206-987-4444, which is available 24/7.

Again, thank you for your patience and understanding as we make the transition to Epic.

Special Update: EpicCare Link Help Line Is Now Available 24/7

Seattle Children’s EpicCare Link provider help line, 206-987-4444, is available to answer your questions and/or help resolve technical issues. We are pleased to announce beginning Thursday, October 22 at 4:30 p.m. the line will be available 24/7. You may also visit our Getting Started and Technical Support web pages for basic information, or email your questions to EpicCareLink@seattlechildrens.org which is monitored during standard business hours.

Seattle Children’s transitioned to EpicCare Link in early October. It allows providers to access patients’ clinical information at Seattle Children’s and submit referrals (faxed referrals are still accepted). For more information about EpicCare Link, visit here.

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