Announcements

All Articles in the Category ‘Announcements’

New Program Offered Through Seattle Children’s Connects Families to Local Mental Health Providers

Growing demand for child and adolescent mental health care is, unfortunately, coupled with a severe shortage of providers. Families, especially those in rural and semi-rural areas, routinely face long waits to see a local provider or long drives to an out-of-area provider, or simply go without care.

To help, Seattle Children’s in March began partnering with Washington state on a new referral service. Washington’s Mental Health Referral Service for Children and Teens connects families to licensed providers in their local area with current availability who fit a child’s mental health needs and insurance coverage. Washington Healthcare Authority funds the referral service, and Seattle Children’s operates it.

The free, telephone-based referral service works closely with the existing Partnership Access Line (PAL) mental health consult line at Seattle Children’s. We make referrals for children and teens 17 and younger from across Washington, connecting families with evidence-supported outpatient mental health services in their community.

How to Access Washington’s Mental Health Referral Service for Children and Teens

Families can call 833-303-5437, Monday through Friday from 8 a.m. to 5 p.m. Pacific time, to connect with a referral specialist.

  • We will ask your patient for information including their mental health needs, location and health insurance plan.
  • Within 7 business days, a referral specialist will call and email the family with at least 2 providers who fit their needs and have openings.
  • We’ll also fax the referral suggestions to you.
  • Within 2 weeks, we’ll follow up with your patient’s family to see if they were able to make an appointment and provide further assistance if needed.

Or, as part of a PAL consultation call, primary care providers can request that we connect your patient with mental health providers in their local area who can meet their needs. We will ask about your patient’s needs, location and health insurance plan. We will follow up with the family to complete the intake process.

For complete information, including how the referral service identifies providers and what therapies providers offer, click here.

New Clinical Standard Work Pathway for Suicide

Suicide is the second leading cause of death in children and adolescents ages 10 to 24. Screening for suicide is now a requirement of hospital accreditation organizations DNV Healthcare and The Joint Commission.

In March 2019 Seattle Children’s began universal, standardized suicide risk screening and triage for patients ages 10 and older who are seen in our Emergency Department (nonacute) or admitted as an inpatient. Read more about Seattle Children’s Zero Suicide Initiative Pathway.

For questions about this Pathway, please email ZeroSuicideInitiativePathway@seattlechildrens.org.

Emergency or Urgent Care? Guide Available for Referring Providers

Seattle Children’s Emergency or Urgent Care Referral Guide (PDF) helps providers determine whether to refer a patient to Seattle Children’s Emergency Department or to one of our Urgent Care Clinics, and includes diagnostics, pharmacy and staffing information.

To refer a patient to Seattle Children’s Emergency Department or an Urgent Care Clinic, call the Communications Center at 206-987-8899.

Reminder: Seattle Children’s Addresses High Census Opportunities

Seattle Children’s is experiencing higher inpatient and ICU daily census than we have in previous years.

As the respiratory season and high-volume admission time continues, our goal is to prioritize our hospital’s inpatient capacity for children who can only receive care at Children’s, such as our transplant, oncology and children with complex chronic medical conditions.

Last year, during viral season, we diverted a significant number of patients without a comprehensive plan. This year, we began planning early to manage anticipated capacity concerns.

New pathways are in development for previously healthy children with acute illness — such as asthma, bronchiolitis and croup — who may benefit from longer observation in the Emergency Department (ED) to avoid the need for admission.

We recognize this will affect a small portion of our acutely ill patients, may result in longer ED stays and less ED capacity for incoming patients, and will return patients to the community, and your practice, who have a higher level of illness than were discharged in the past.

To assist with this process, Children’s is adding care coordination resources to arrange next-day follow up with the patient’s primary care provider/team (preferred, when available), a visit in urgent care for minor issues, a telemedicine visit in their home or a return to the ED.

When Children’s does not have capacity for all the children who need admission, patients with routine pediatric issues will be directed to local hospitals, taking the patient’s diagnosis and residence into consideration. If you have preferences in these locations, it would be helpful to let us know.

Thank you for your partnership during this time. Please send your feedback to Ruth McDonald, Vice President, Associate Chief Medical Officer.

Seattle Children’s Addresses High Census Opportunities

Seattle Children’s is experiencing higher inpatient and ICU daily census than we have in previous years.

As the respiratory season and high-volume admission time approaches, our goal is to prioritize our hospital’s inpatient capacity for children who can only receive care at Children’s, such as our transplant, oncology and children with complex chronic medical conditions.

Last year, during viral season, we diverted a significant number of patients without a comprehensive plan. This year, we began planning early to manage anticipated capacity concerns.

New pathways are in development for previously healthy children with acute illness — such as asthma, bronchiolitis and croup — who may benefit from longer observation in the Emergency Department (ED) to avoid the need for admission.

We recognize this will affect a small portion of our acutely ill patients, may result in longer ED stays and less ED capacity for incoming patients, and will return patients to the community, and your practice, who have a higher level of illness than were discharged in the past.

To assist with this process, Children’s is adding care coordination resources to arrange next-day follow up with the patient’s primary care provider/team (preferred, when available), a visit in urgent care for minor issues, a telemedicine visit in their home or a return to the ED.

When Children’s does not have capacity for all the children who need admission, patients with routine pediatric issues will be directed to local hospitals, taking the patient’s diagnosis and residence into consideration. If you have preferences in these locations, it would be helpful to let us know.

Thank you for your partnership during this time. Please send your feedback to Ruth McDonald, Vice President, Associate Chief Medical Officer.

Seattle Children’s Develops End of Life and Bereavement Standard Work

Providing compassionate end of life care for children is an essential part of Seattle Children’s mission. It is also a highly emotional time for families, providers and staff. To support staff and providers in this important work, Children’s has developed an End of Life and Bereavement Pathway.  Resources available as part of this work include:

  • A clinical standard work algorithm
  • An End of Life and Bereavement care plan
  • Numerous Job Aids

We recognize and honor that every patient and family will have different needs, wishes, and goals, and as such, these resources are intended to be adapted to each individual situation.

For more information please email EoLandBereavement@seattlechildrens.orgRead full post »

Cleft Lip and Cleft Palate: Critical Elements of Care Guide now Available

Seattle Children’s partnered with the Washington State Department of Health to create the new Cleft Lip and Cleft Palate: Critical Elements of Care guide.

To learn more, check out these additional resources:

Read full post »

Seattle Children’s Providing Influenza Vaccinations to Patients

Seattle Children’s is providing influenza vaccinations to inpatients and outpatients. Patients will be screened for eligibility. Seattle Children’s will also offer the vaccination to the Emergency Department and Urgent Care patients. All vaccinations given to patients are documented in the Child Profile Immunization Registry.

Seattle Children’s efforts to vaccinate patients are in accordance with recommendations from the Centers for Disease Control and Prevention to increase access to the vaccine in healthcare settings.

For questions about flu vaccinations at Children’s, email Dr. Matthew Kronman, infectious diseases specialist.

Changes to PEARL Clinic Referrals

The Seattle Children’s Program to Enhance Attention, Regulation and Learning (PEARL) for ADHD is now accepting limited patients. Our demand continues to exceed supply and as our community partners we want to inform you of changes to our referral process.

Moving forward, all referrals to the PEARL clinic need to include a Vanderbilt Assessment completed within the last 3 months by both the patient’s caregiver and teacher along with the top three reasons for referral. Our goal is to see your patients within 4 months of referral to provide specialized evaluation and treatment services.

Learn more at SeattleChildrens.org. Read full post »

Patient Medical Record Pick-Up Location Now at 70th and Sand Point Way

The location where patients and patient-families go to pick-up medical records in person has changed. Patient-families who request to pick-up medical records in-person will now have to go to the new Health Information Management (HIM) office at the 70th and Sand Point Way Administrative Building located at 6901 Sand Point Way NE, Seattle WA 98115.

Please note the medical record request process is not changing, only the location where physical copies can be picked up or record request paperwork can be dropped off. For more information on how to request medical records, visit the Health Information Management and Medical Records Requests page on Seattle Children’s website or call 206-987-2173. HIM office hours remain the same in their new location at 70th and SPW, Monday through Friday, 8 a.m. to 4 p.m.