Our new Access Dashboard – July 2023 tool makes Seattle Children’s wait times more visible to community providers.  It has two pages. Page 1 lists wait times by specialty. Page 2 lists conditions or symptoms considered urgent for scheduling purposes.

The Access Dashboard is intended to help community providers make decisions about referring to Seattle Children’s versus referring elsewhere or managing a patient in their medical home instead.

We welcome your feedback on this new tool; contact us at [email protected].

Wait times are currently long in many Seattle Children’s specialty clinics. Many improvements are underway to optimize our scheduling processes and enable Seattle Children’s specialists to see more patients, in a more timely manner, while offering a better scheduling and pre-visit experience for families.  We look forward to telling you more about that later this summer.

 

PCP algorithms and other clinical care resources 

Seattle Children’s has been working for the last several years to develop a robust toolbox of algorithms and other clinical care resources to help primary care providers (PCPs) manage patients in primary care and know when it is the right time to refer to a specialist.

Created with input from PCPs, these tools are located on our website, along with Seattle Children’s clinical standard work pathways, at seattlechildrens.org/algorithms.

 

Top-viewed algorithms and other resources:

 

Newest algorithms:

 

For referral assistance:

  • Questions about making a referral to Seattle Children’s or referral status: Contact our main switchboard at 206-987-2000 to be directed to the appropriate clinic’s intake and scheduling team.
  • Urgent patient-related issue: Contact the Provider-to-Provider Line at 206-987-7777.
  • Contact your physician liaison. Your local physician liaison from Seattle Children’s is available to assist with referral questions:

 

Patti Kilburn, Physician Liaison (North Puget Sound)
Email: [email protected]
Phone: 206-987-6455

 

Kenton McAllister, Physician Liaison (Eastern and Central Washington, Idaho and Montana)
Email: [email protected]
Phone: 206-987-5221

 

Erin Moya, Physician Relations Director (Alaska)
Email: [email protected]
Phone: 425-457-9248

 

Dawn Riley, Physician Liaison (South Puget Sound)
Email: [email protected]
Phone: 425-681-8671