Announcements

All Articles in the Category ‘Announcements’

Caring for Patients and Families During Ramadan

Ramadan is right around the corner and Seattle Children’s would like to share some considerations to keep in mind for your Muslim patients and families.

Ramadan this year will begin on Tuesday, May 15, and will last for 30 days. Ramadan is the ninth month of the Islamic calendar and is a time of fasting, special prayer, worship and contemplation. Fasting is one of the five pillars of Islam and a major part of Ramadan. Muslims abstain from food, fluids and smoking from sunrise to sundown during this holy month.

There are physiological changes that occur during Ramadan due to fasting and it is important to keep this in mind while caring for Muslim patients and families. If you are a provider, please consider discussing medication and meal management with your patients who plan to fast. A plan to manage dehydration and headaches is beneficial. It is widely believed within the Islamic faith that fasting should only be attempted by those who are mentally and physically able to do so.

Exemptions are made for pregnant women, nursing mothers, those traveling long distances and any individuals whose mental or physical condition could be adversely affected due to dehydration or lack of medication.

When it comes to scheduling, please keep in mind that there may be some parents fasting who will need to break the fast at sunset.

Thank you, and Happy Ramadan to those observing this year! Read full post »

Online Scheduling Available for Seattle Children’s Urgent Care

Seattle Children’s is now offering same-day appointment scheduling online and by phone (206-987-2211) for our urgent care locations in Bellevue, Federal Way, Mill Creek and Seattle.

Limited walk-in appointments are also available. If families do not schedule in advance, and we do not have appointments when they arrive, we will do our best to provide them with information about other locations that can care for their child.

Families should arrive 15 minutes before their appointment time to check in. If families are more than 15 minutes late for their appointment, we may need to reschedule.

Additionally, Children’s Urgent Care clinics no longer offer unique holiday hours. Our Urgent Care locations are open seven days a week, including holidays. Our regular hours, including holidays, are:

  • Weekdays: 5 p.m. to 10:30 p.m.
  • Weekends: 11 a.m. to 8 p.m.

Read full post »

Mental Wellness Fair Coming May 3

Seattle Children’s and Chad’s Legacy Project invite you to our annual Mental Wellness Fair to tackle the stigma of mental health and learn about the importance of mental wellness. Join us for live music, art, free resources, light refreshments and activities for all ages.

Meet experts and get information on a variety of topics from organizations including the Center for Children with Special Needs, Community for Youth, Core Power Yoga, Guided Pathways, Head Start, Youthcare and more!

Date: Thursday, May 3, 2018 11:30 a.m. – 1:00 p.m.
Location: Seattle Children’s Hospital, 4800 Sand Point Way NE, Ocean Cafeteria (Level 7), WA, 98115
Contact: For more information, contact Anna Voelpel at anna.voelpel@seattlechildrens.org or view the flyer.

Read full post »

Register for Pediatric Advanced Life Support Training

Register today for upcoming Pediatric Advanced Life Support (PALS) courses.

To see all course information and upcoming dates visit: www.seattlechildrens.org/PALS. Providers seeking the full course training may appreciate the one day PALS Provider Course for Physicians and Advanced Practitioners offered Sept. 8.

The official American Heart Association (AHA) and American Academy of Pediatrics (AAP) curriculum includes:

  • Video and PALS Instructor-led science, resuscitation skills and case scenario simulation
  • Skills test with team approach in cardiac, respiratory and shock case scenarios
  • Written exam in class for Provider and Renewal courses
  • On-line exam for HeartCode PALS Part 1
  • For HeartCode PALS, Part 1 online learning and Part 2 in-class skills test, for either initial PALS certification or renewal
  • PALS Provider certification eCard issued upon successful completion of objectives

Read full post »

Seattle Children’s to Launch Online Appointment Scheduling Mar. 14

Seattle Children’s is making several changes to our Urgent Care clinics to better manage our demand and improve the experience for families.

Starting Mar. 14, Children’s will offer same-day appointment scheduling online and by phone (206-987-2211) for our urgent care locations in Bellevue, Federal Way, Mill Creek and Seattle. (The ability to schedule and phone number will not work until Mar. 14).

Limited walk-in appointments are also available. If families do not schedule in advance, and we do not have appointments when they arrive, we will do our best to provide them with information about other locations that can care for their child.

Families should arrive 15 minutes before their appointment time to check in. If families are more than 15 minutes late for their appointment, we may need to reschedule.

Additionally, Children’s Urgent Care clinics no longer offer unique holiday hours. Our Urgent Care locations are open seven days a week, including holidays. Our regular hours, including holidays, are:

  • Weekdays: 5 p.m. to 10:30 p.m.
  • Weekends: 11 a.m. to 8 p.m.

Finally, Urgent Care clinics have also updated their scope of care. This includes:

  • No sedation will be administered in urgent care. Laceration repairs needing sedation will be referred to the Emergency Department (ED).
  • While most of our patients respond well to oral rehydration, those requiring IV hydration will be referred to the ED.
  • High score asthmatics needing continuous nebulization treatments will be transferred to the ED.

Please visit seattlechildrens.org/urgentcare to learn more. Read full post »

Seattle Children’s Launches Follow-Up Phone Call Process

Seattle Children’s has launched a new follow-up phone call process.

Within two days of leaving the hospital, patient families will now receive a call from our automated system. During this call, our system will ask questions about the patient’s recovery and see if the family needs additional help.

Please share with your patients what they can expect from the call:

  • The number calling you will be 206-981-5036. The caller ID will include your name and the words “SCH Care Team.”
  • Using the keypad on your phone, answer the questions about your health and progress.
  • Based on your answers, a nurse may call you back to offer help and instructions.

Read full post »

Seattle Children’s Urgent Care Hours Have Changed

Seattle Children’s Urgent Care locations are open seven days a week, including holidays. We no longer offer unique holiday hours. Our regular hours, including holidays are:

  • Weekdays: 5 p.m. to 10:30 p.m.
  • Weekends: 11 a.m. to 8 p.m.

Read full post »

Reminders to Providers Referring Patients

We would like to share the following reminders to providers referring patients to Seattle Children’s:

  • Please have your families call the clinic scheduling line to set up outpatient appointments. Our Contact Center currently is not making outbound calls to families to schedule appointments.
  • We don’t want to incur extra costs for your patient. Please remember to send all relevant reports with your referral, including:
    • Any specialty evaluations, laboratory or radiology testing reports so that we don’t provide duplicate services.
    • Growth charts or data when referring for a growth problem.
    • Your evaluation reports and any work-up reports. Having this information prior to your patient’s appointment allows our provider to better prepare for your patient.

Read full post »

New Online Information for Psychiatry and Behavioral Medicine Referrals

Seattle Children’s has increased transparency about our access, scheduling and communication process for Psychiatry and Behavioral Medicine by launching a new online resource “How to Get Services.”

Psychiatry and Behavioral Medicine requires a provider referral to see new patients. If families receive a referral from a provider, we will let the provider know if we have an opening or not. If we do, we will contact the family to schedule.

We are sorry that, at this time, many of our clinics do not have openings for new patients. However, we may have openings in research studies. Families who would like to participate in a research study, should call (206) 987-2164 and press 2. Read full post »

Seattle Children’s Provides Influenza Vaccinations to Patients

Seattle Children’s is providing influenza vaccinations to inpatients and outpatients. Patients will be screened for eligibility. Seattle Children’s will also offer the vaccination to Emergency Department (ED) and Urgent Care patients. All vaccinations given to children are documented in the Child Profile Immunization Registry.

Seattle Children’s efforts to vaccinate patients are in accordance with recommendations from the Centers for Disease Control and Prevention to increase access to the vaccine in healthcare settings.

For questions about flu vaccinations at Children’s, email Dr. Matthew Kronman, infectious diseases specialist. Read full post »